Returns & Exchanges

We want you to be 100% satisfied with your purchase. If you are unhappy with any items, they can be returned or exchanged within 7 days of delivery. Please note that shipping charges are not refundable. If we’ve made a mistake or the item arrived defective, please contact us within 24 hours of delivery and we’ll make things right. Please be ready to provide photos of damaged item(s) and the packaging as we need photos to file a claim with USPS.

To return or exchange an item or items please fill out the form below and a RMA will be emailed to you. Please mail your return along with a print out of the RMA to:

Hellomade Goods
Attn: Returns/Exchanges
PO BOX 1308
Spring Valley, CA 91979-1308

Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue you a refund.

Return & Exchange Request Form